FAQs

Why should I use JSON Lab’s apps instead of your competitors?

Here at JSON Labs, we put one thing ahead of everything else: our merchants’ success. We will ensure everything is working the way you want it. If you choose our apps, you’ll never be left to fend for yourself.


Is JSON Labs GDPR compliant?

All of our apps are compliant with GDPR, PCI, and DSS standards to protect you and your customers’ personal data at all times.  

How do I install an app? Can you install it for me?

Apps include detailed instructions so you can install them yourself, but if you need assistance please write us at support@jsonlabs.io

Can you tweak apps to match my theme?

Of course — from small tweaks to customizing the look of our apps on your storefront, we can get the job done for you. Please write us at support@jsonlabs.io

Can I try an app before I buy it?

Almost all of our app includes a free trial so you can make sure it suits your needs before you ever pay a penny for it. Take a look at our individual app pages for more information.

Can I uninstall an app at any time?

You’re free to uninstall an app whenever you want at no additional charge. But remember, we’re here to help you through any issue you’re having. Usually, merchants uninstall an app because they’re confused by a function or are having trouble figuring something out. So before you uninstall, make sure you contact us at support@jsonlabs.io for help.